Last date of application: 03.18.2024
Nevada, Las Vegas
About Freeway Auto Transport:
At Freeway Auto Transport, we’re not just in the business of moving vehicles; we’re in the business of moving peoples most precious possession.
Our success is driven by our commitment to outstanding customer service, ensuring every interaction is a positive one. As we continue to grow, we’re looking for a Customer Service Specialist to join our dedicated team. If you have are service-minded and thrive in a team environment, you might be the perfect fit for our journey ahead!
What You’ll Do:
As a Customer Service Specialist, you’ll be the frontline of our company, providing support and stellar service to our clients in need of, or with an ongoing car transport.
In this role, you’ll:
- Handle customer inquiries and issues with empathy, efficiency, and accuracy across various channels (phone, email, chat).
- Work closely with our dynamic customer service team, contributing to a supportive and collaborative environment.
- Use problem-solving skills to address and resolve customer concerns, ensuring their satisfaction and loyalty.
- Be an advocate for our customers, providing feedback to the company on how we can continually improve our services.
- Participate in ongoing training to enhance your skills and stay updated on industry practices.
What We’re Looking For:
- A genuine passion for helping people and a service-minded approach to all tasks.
- Excellent communication skills, both written and verbal.
- The ability to work well in a team, contributing to a positive and supportive work environment.
- Problem-solving abilities and a proactive attitude towards resolving issues.
- Experience in customer service is preferred but not essential; we value potential and attitude.
What We Offer:
- The opportunity to be part of a company that values its employees and recognizes their contributions to our success.
- A positive and inclusive team environment filled with supportive colleagues.
- Competitive salary and benefits, with opportunities for professional growth and development.
- The chance to make a real difference in our customers’ lives, working for a company that goes the extra mile.
Join Us:
If you’re ready to take your career to the next level with a role that’s both challenging and rewarding, apply to join the Freeway Auto Transport team today. We’re not just offering a job; we’re offering a chance to be part of something bigger. Apply now and let’s embark on this journey together!
